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Chatham Food & Nutrition program transitions to new state system

Posted Sunday, August 19, 2012

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Pittsboro, NC - The Chatham County Department of Social Services (DSS) is among several counties required to make the transition to a new state-mandated data system over the next few weeks, starting with Food & Nutrition benefits (formerly called Food Stamps).

“Our hope is that we can make this transition without any Food & Nutrition clients seeing an effect on services, such as minor delays in getting their benefits,” said County Social Services Director Sandy Coletta. “We are working hard to make this as seamless as possible but we all know that technology is not perfect.”

The main goal of the new NC FAST (Families Accessing Services Through Technology) is to eventually get clients to the point that only one application is needed to apply for the array of services available through DSS.

“This is just the very first step of many toward that goal,” Coletta said. “We have a challenging transition period ahead.”

DSS workers already have started training in how to move client data from the old system to the new one. Coletta said, “Beginning Sept. 17, we will start moving Food & Nutrition Services to the NC FAST system, which is expected to take at least six months to complete.”

 
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