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ShopSmart finds your perfect swimsuit[Jun. 15, 2011]
For most women, shopping for bathing suits is not a very fun experience. Most suits are too tight, too small, too big, too expensive, or look too cheap. Or all of the above! The July 2011 issue of ShopSmart magazine, from the publisher of Consumer Reports¸ wants to help you find the most flattering suit that you’ll at least look forward to wearing.
Consumer Reports finds that two in three consumers have walked out of a store because of poor customer service[Jun. 12, 2011]
Just how frustrated are Americans with the state of customer service? According to a new Consumer Reports’ survey, 65 percent are “tremendously annoyed” by rude salespeople and 64 percent of respondents said that they had left a store in the previous 12 months because of poor service. This survey is part of a larger investigation on customer service featured in the July issue of Consumer Reports. The report names Walmart among the worst in customer service for its retail service in eight out of 21 industries evaluated.
Consumer Reports survey finds comfort issues and extra fees are sore point with air travelers[May 23, 2011]
Comfort issues and excessive fees are sore points for air travelers, and are among the major reasons many are traveling less, according to a new survey of almost 15,000 passengers by Consumer Reports. Eight of the 10 major airlines that Consumer Reports readers rated received low scores for seat comfort. Several carriers also got low marks for other quality-of-flight measures including cabin-crew service, cleanliness, and in-flight entertainment.
Consumer Reports’ latest vacuum report doesn’t include Hoover among its list of recommended uprights[Feb. 24, 2011]
For the first time in years, Consumer Reports’ latest vacuum report doesn’t include Hoover among its list of Recommended uprights. Hoover still tops Consumer Reports’ Ratings overall, and its canister models still make top picks; the Hoover Platinum canister, $365, was named a CR Best Buy and delivered superb carpet cleaning and excellent cleaning on bare floors and pet hair. But while Consumer Reports’ surveys found only two brands that were more reliable than Hoover among canister vacuums, there were many more-reliable brands among uprights.
Five unexpected ways to save more money in 2011[Jan. 25, 2011]
Some 55 percent of Consumer Reports readers said they were likely to include saving more money on their list of New Year’s resolutions. To help you save more money, the experts at Consumer Reports Money Adviser’s January issue offers the following tips:
Consumer Reports finds more products are getting smaller[Jan. 10, 2011]
Does it seem like some products don’t last as long as they used to? From toothpaste to tuna fish, hot dogs to hand soap, companies have been shaving ounces and inches from packages for years. ConsumerReports’ latest investigation, featured in the February issue of Consumer Reports and online at ConsumerReports.org, found that more and more products are getting downsized.
Consumer Reports lists five steps to happy returns[Dec. 28, 2010]
Socks again? As consumers scramble to purchase gifts this holiday season, shoppers also need to keep in mind that nearly 20 percent of Americans plan to return at least one holiday gift, according to a Consumer Reports Holiday Shopping Poll conducted last year.
Consumer Reports offers Black Friday tips for savings & sanity[Nov. 26, 2010]
With Black Friday taking place today, Tod Marks, Consumer Reports’ senior editor and resident shopping expert, is sharing strategies that can help shoppers get some great deals and perhaps even save them a trip to the store on one of the most hectic shopping days of the year.
Consumer Reports recommends best bikes for riders on a budget[Jul. 4, 2010]
Summer is a great time to get out of the gym and hit the road-especially on a bike. Consumer Reports latest tests of bicycles found six Recommended models aimed at casual and fitness riders. And although a higher price means better components and lighter materials, consumers can still get a nice ride at a good price.
Love it or hate it, your hair can make you feel sexy one day and frumpy the next[May 2, 2010]
Love it or hate it, your hair can make you feel sexy one day and frumpy the next. According to a new survey featured in the May 2010 issue of ShopSmart, from the publisher of Consumer Reports, many of us try to spend our way to better tresses, snapping up expensive collections of shampoos and styling products and shelling out for haircuts and other salon services. The average woman spends about $195 a year on haircuts and $260 on color alone.
Job market improves, but consumers face sharp rise in economic difficulties[May 2, 2010]
Despite an improved employment picture, consumers faced increased economic difficulties in their lives, according to the Consumer Reports index for April. The Consumer Reports Employment Index stands at 50.4 for April, reflective of net job creation in the prior 30 days. This was the first movement of the Employment Index into positive territory since May ‘09. In the past 30 days, more Americans have started a new job (5%) versus losing their job (4.3%). The 5% reporting starting a new job is up from 3.5% the prior month, but behind the recent high point in September 2009 (6.2%).
How to become a price-matching maven[Apr. 17, 2010]
Many stores promise to match competitors' prices, and in today’s ultra-competitive retail marketplace, price-matching and price-adjustment policies can help you get the best deal. But price-matching policies can vary significantly store to store and online, too. The April issue of Consumer Reports Money Adviser says you can save money, but you've got to know the rules.
Consumer Reports finds 10 recommended water filters that can replace bottled water[Apr. 7, 2010]
There’s good news for consumers when it comes to clean drinking water: Water filter manufacturers are producing products that remove impurities, not just improve taste and appearance. Plus filters that cost as little as $30 can provide cleaner, better-tasting water, according to Consumer Reports
latest water filter tests.
ShopSmart names planet- and budget-friendly products that really work[Apr. 6, 2010]
Do you avoid green products because of high prices and poor performance? According to a new report in the April 2010 issue of ShopSmart recent tests show significant improvements in green products, in some cases making them more efficient and cost effective than conventional ones. The ‘Shop Green & Save’ feature shares test findings in more than a dozen categories including fridges and cookware, cleaners and toilets.
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